Ok, So this may possibly be in the wrong section, if so sorry!!
I have a 9X12 intuos 3 tablet, and I managed to scratch up the plastic underneath the pad while cleaning it. Seems that I put the pad down before the alcohol dried all the way, and stuck to the plastic.
I can't navigate the Wacom site at all. It is rather confusing for my tiny brain, and I am no longer on warranty...